Terms and conditions
All Orders: Please quote your account number and company name, along with the article number, design name and colour reference. All verbal orders will be repeated back and any mistakes will be the responsibility of the customer. To avoid creasing All fabric orders, including Room high designs which are cut and folded, are supplied on rolls for standard and express delivery. Please unpack on delivery to avoid creasing of the fabric.
Order Confirmation: Confirmation orders should be clearly marked to avoid duplication. Duplicated orders, which are not clearly marked, will be non returnable and no credit will be issued.
Minimum Order: 1m on all orders
Prices: Prices shown are per metre for cut lengths. A 10% discount per metre will be applied for 50m or more of the same quality and colour. All trade prices are subject to VAT at the appropriate rate. Archroll reserves the right to alter prices without notice.
Payment Terms: Strictly 30 days from date of invoice. Failure to adhere to these terms will result in your account being proforma supply only. Please note our preferred method of payment is by BACS. Please quote your account number as reference. Remittances can be emailed to firstname.lastname@example.org
Risk and title: Risk of damage or loss of goods will pass to the buyer at time of delivery, however all supplied goods will remain the property of Archroll until full payment has been received. Any sampling supplied free of charge will also remain the property of Archroll. Full terms and conditions can be found on the reverse of our invoices.
Extent of liability: Archroll's liability will not exceed the value of goods supplied. Archroll will not be held responsible for any circumstances out of our control.
This includes changes in appearance or suitability to fabrics that have been treated or exposed to atmospheric conditions.
Delivery and charges: All delivery dates are quoted as a guide and should not be interpreted as a guarantee. Archroll will not accept liability for unforeseen delays or be held responsible for any loss incurred.
Method of dispatch is at the discretion of the Company. Charges are dependent upon method of dispatch and the combined weight of the consignment.
Delivery charges are subject to change without prior notice.
Standard delivery / per parcel up to 25 kgs:
Mainland UK ................................ £P.O.A.
Northern Ireland............................ £P.O.A.
Channel Islands/Isle of Man............. £P.O.A.
Standard delivery / per parcel above 25 kgs:
Mainland UK.................................. £P.O.A.
Northern Ireland ........................... £P.O.A.
Channel Islands/Isle of Man............. £P.O.A.
Next day /Express Service .......... £P.O.A.
Please request before 10.30am on day of dispatch for guaranteed next day service.
International Deliveries.............. £ P.O.A.
Non Delivery: Notice of non delivery must be given within 10 days from date of invoice. Proof of delivery: £10.00 per proof of delivery will be charged for parcels that have already been delivered and signed for prior to request
Delivery to Third Parties: On request we will delivery to a third party, It is the buyers responsibility to ensure that the order is correct in all respects and to check the following; design, fabric type, colour, meterage, and correct face usage. We recommend that you send the third party a fabric sample for this purpose and to ensure correct use.
Before cutting or third party processing: Whilst every care is taken to ensure your order is despatched in good condition, before cutting please check that the material is the correct design, colour, quantity, and flawless.
For double-faced materials, please ensure that the correct face is used
*** NO LIABILITY OR RETURN OF GOODS WILL BE ACCEPTED ONCE FABRIC HAS BEEN CUT * * *
Returns: All returns must be notified to the Sales Office within 14 days from date of invoice. Only returns with prior agreement will be accepted back for credit. Unwanted goods for less than 10m will not be accepted back for credit. We are unable to accept return of FR treated fabric or fabric that has already been cut. It is the buyers responsibility to ensure goods are packaged securely for return and are addressed to Archroll Ltd. Sampling items may only be returned if in a new and unmarked condition, and within 3 months from date of invoice .
Cancellations: Orders cancelled after despatch will be subject to a minimum handling charge of 25% or £35.00 plus VAT per parcel, whichever is greater. Carriage charges will not be refunded.
Discontinued items: We will endeavour to discontinue as few items as possible Items being discontinued are marked within the pricelist with an asterisk and items excluded are typically no longer available. However, if you have a requirement for such items please contact the sales office as additional stock may be obtainable.
Colour matching: We cannot guarantee an exact colour/shade match as typically manufacturing dye variances can occur. If an exact shade match is essential we recommend you reserve the desired quantity and request a stock cutting prior to order confirmation.
Fabric reservations will be held for 2 days.
Pattern Repeats: The pattern repeats stated within our pricelist and on our sampling are for your convenience, however may vary slightly within a tolerance of 5% approximately. Although every effort is made to avoid distortion or variance, occasionally these will occur. Therefore, please ensure that the pattern alignment is satisfactory to produce a good end result before cutting.
Shrinkage: All fabrics are liable to shrinkage; therefore it is important that sufficient allowance of up to 5% is made. Atmospheric conditions and changes in humidity can cause movement. We can not accept responsibility for such movement. Shrinking can be minimized by following the correct cleaning procedures.
Wear & Tear: Most fabrics will wear during use and may change in appearance slightly over time. Please remind the end consumer that this is a natural characteristic of soft furnishings and should be expected. Pile fabrics such as velvets and chenille's may flatten and show an optical shading effect and flat woven fabrics may pill or bobble. Customers should be advised to rotate cushions allowing for even wear.
Velvets and pile fabrics: When using velvets and pile fabrics for upholstery the buyer must use an intermediate covering of Calico to assist spillages and prevent pile drag from the underside. We would also recommend that a good quality lining and interlining be used for curtain use and that the pile direction faces downwards Please handle velvets and pile fabrics with extra care to avoid excessive creasing or pile damage.
Cleaning: All fabrics will have care symbols stated on our sampling. We generally recommend all fabrics should be dry cleaned by an experienced soft furnishing specialist. Spot cleaning should not be attempted. Please seek professional cleaning advice if you are uncertain.
Fabric Treatments: The following treatments are available on the majority of our fabrics;
Domestic Upholstery £3.25 per meter (No additional charge for designated upholstery fabrics)
Treatment will conform to BS5852 part 1, ign source 0& 1, BS5651, 30 min water soak test
Unless otherwise stated at time of order all designated upholstery fabrics will be supplied FR treated for Domestic use.
Contract Curtaining £3.25 per meter Treatment will conform to BS5867 Part 2, Type B-dry clean only.
Contract Bedcovers £3.25 per meter Treatment will conform to BS7175, 1989 section 3; source 0,1and 5-dry clean only.
Contract Upholstery £3.25 per meter Treatment will conform to BS5852 Part 2, 1990 Section 4, Crib 5, BS5651, 30 min water soak.
Soil and Stain Resistance treatment
£3.25 per meter
A tolerance of 5% is recommended to allow for shrinkage on all fabrics. When ordering please order an additional 0.5m to allow for loss during the FR process. An additional 7-10 days for delivery should be allowed on all treatment services.
V Voiles & Sheers
C Curtains & Drapery
We are unable to accept return of fabric once treated. Please check suitability before ordering.
The customer should be aware that some treatments may alter the fabric in respect of resistance to abrasion, tear strength, breaking strength, seam slippage, colour, light fastness and resistance to change in colour by rubbing and cleaning. Archroll can not accept responsibility or liability
for any alterations to the performance or appearance of fabrics after treatment.
Contract Collections: Archroll's Contract Collections incorporate plains, prints, jacquards, upholstery fabrics with high martindales, voiles, printed blackouts and wall coverings either available direct from stock or for custom colourings within strict deadlines.
Quotations can be given for larger quantities, please indicate requirements at time of enquiry.